The Contract Terms and Conditions (Updated 1st July 2021)
TERMS AND CONDITIONS
The Downs Stables Holiday Lets Straw Bear Aldaniti The Downs Stables, Stable Lane, Findon West Sussex, BN14 0RR •
A non-refundable deposit and 50% of the total booking fee is required (which includes a £100 none refundable deposit) payable on confirmation of booking. The balance to be paid four weeks prior to your arrival. Payment must be made by BACS or cheque payable to JT & NJ Gifford.
Should a booking be made less than 8 weeks prior to arrival, fully payment will be required.
Bacs Details: JT & NJ Gifford, Nat West , Sort Code 60-24-31 Account Number 12509574 •
Cancellations must be made at least 7 days before your arrival date or payment is required in full •
Occupants are responsible for any breakages or damage to The Downs Stables Holiday Lets. The cost of any necessary repairs or replacement of articles broken or missing, must be met by the occupants •
Following the Government’s guidelines due to the Covid-19 virus, we would ask all guests that arrival and departure times are strictly adhered to in order of the safety and well-being of all guests and staff.
Arrival time from: 3.30pm Departure time: 11am • We would ask all guests to use hand-sterilizers as much as possible throughout your stay •
Smoking is NOT permitted anywhere on The Downs Stables Properties, kitchen or bathroom area. Extreme caution is required when smoking or barbequing at all times on the patio areas. CANDLES are not permitted to be used anywhere inside or outside The Downs Stables Holiday Lets. •
We very much hope that you will use the books provided but ask that these are returned to their rightful places
A well behaved dog may be allowed by prior arrangement and additional cost (£30) . •
Force majeure on the side of Aldaniti and Straw Bear at The Downs Stables, exists if the implementation of the agreement is entirely or partially, temporarily or permanently, prevented due to circumstances which are beyond the control of The Downs Stables, including threat of war, staff strikes, blockades, fire, floods, pandemics and other disruptions of events •
A holiday cancellation protection plan should be taken out by the guest to cover this eventuality. Cancellation by Us We retain the right to cancel your holiday in advance for any reason which seems to us sufficient. We will refund any money paid to us for your visit. If we have to terminate your holiday early for any reason you will be refunded only what you have paid us. This will be the full extent of the liability of us. No additional compensation, expenses or costs will be payable.
Acts of God Acts of God means any unforeseeable event that is beyond the control of The Downs Stables, and shall include, but is not limited to: war, natural or nuclear disaster, fire, epidemics or terrorist activity. We are not liable to provide a refund in event of Acts of God and recommend you have appropriate Holiday Insurance to cover this possibility.
Care of the Property You must take reasonable care of the property and its contents as well as the facilities and grounds. You must not cause damage or breakages beyond normal wear and tear. Please report breakages and damages as soon as possible. You must leave the property in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning. Guests Details of guests must be supplied to us at least two weeks before your arrival. The number of guests cannot exceed the maximum number advertised for the property. We reserve the right to refuse admittance if this condition is not observed.
Period of Letting You may arrive from 4pm on the commencement date, and departure is by 10 am on the day of departure. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period. Other conditions The owners ensure that the cottage is thoroughly cleaned between bookings, however; guests are responsible for leaving the accommodation in good order and in a clean condition.
Guests agree to inform owners of any damage or loss however caused incurred during occupation. Guests should not cause nuisance or annoyance to occupants of nearby properties. Guests should allow access to the property by the owner for maintenance given reasonable notice. If, in the opinion of the owner, any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties, the contract may be treated by the owner as discharged and the owner may repossess the property immediately. The guest will remain liable for the whole cost of rental and no refund shall be due. Complaints procedure Complaints should be notified during the guest’s stay at the property. It is the duty of guests to minimise any loss to them and therefore it is their responsibility to inform the owner at the earliest possible opportunity of any problem. Accidents howsoever caused during the holiday are not the liability of the owner.
Complaints received after departure cannot be accepted, as the owner had no opportunity to resolve the complaint at the time. The owner cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the property, its plumbing, electrical services or exceptional weather. No responsibility is accepted for loss or damage of property, vehicles or vehicle contents belonging to the guest, or any member of the party, or visitor, during their occupancy
Complaints Procedeure During your stay if you have any complaints about your accommodation or in fact anything to do with the property, other guests . Then please with call Ruth Gifford 07841 014173 or Nick Gifford 07940 518077 or email firstname.lastname@example.org